Privacy Policy

Last updated: October 20, 2026

This Privacy Policy explains how Kitchen Inventions LLC, doing business as KI Home by Kitchen Inventions (“KI Home,” “MyKIHome,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you visit or use https://mykihome.com (the “Site”), place an order, contact our customer service team, or otherwise interact with us.

By using the Site, you acknowledge that your personal information may be handled as described in this Privacy Policy, subject to applicable law and any choices or consents you provide.

1. Contact Information

If you have questions about this Privacy Policy, wish to exercise a privacy right, or want to make a privacy-related complaint, contact us at:

Kitchen Inventions LLC
Email: support@mykihome.com
Mail: 3875 Lincoln Ridge Drive Unit 103, McKinney, Texas 75071, United States

Please do not include payment card numbers or other sensitive information in an ordinary email.

2. Personal Information We Collect

The personal information we collect depends on how you interact with our Site and services.

Information you provide directly

When you place an order, create or use a customer account, contact us, or otherwise interact with us, we may collect:

• Name and contact information, including email address and telephone number.
• Billing, shipping, and delivery addresses.
• Order details, products purchased, returns, exchanges, and transaction history.
• Information you provide in customer service communications, including questions, product concerns, and photographs or documents you choose to submit.
• Account information and preferences, where applicable.
• Marketing preferences and your choices regarding promotional communications.

Payment information

Payments are processed through the payment methods made available at checkout. We may receive payment status, transaction identifiers, billing details, and limited payment-related information from payment processors. Payment information may be processed directly by Shopify and/or the applicable payment provider.

We do not intend to store complete payment card details in ordinary customer service records. Payment processing is subject to the applicable provider’s terms and privacy practices.

Device and usage information

When you visit the Site, certain information may be collected automatically, including:

• IP address, browser type, device type, operating system, and time zone.
• Pages and products viewed, search terms, referring pages, and interactions with the Site.
• Approximate location inferred from technical information, where available.
• Cookie identifiers and similar information used for site functionality, analytics, security, and advertising, depending on your settings and the technologies enabled on the Site.

Information from service providers and other sources

We may receive information from service providers that help us operate our store, process payments, deliver orders, prevent fraud, provide customer support, measure Site performance, or support marketing activities. The information received depends on the services and integrations in use.

3. How We Use Personal Information

We may use personal information for the following purposes:

• Order processing and fulfillment: To process payments, confirm orders, ship products, provide tracking information, and manage returns, refunds, and exchanges.
• Customer service: To answer questions, investigate order or product issues, and provide support.
• Store operation: To maintain, troubleshoot, improve, and secure the Site and our services.
• Fraud prevention and security: To detect suspicious transactions, protect customers and our business, and help prevent unauthorized activity.
• Communications: To send order confirmations, shipping updates, service messages, and responses to inquiries.
• Marketing: To send promotional communications where permitted by law and, where required, with your consent. You may unsubscribe from marketing emails using the unsubscribe link provided.
• Analytics and improvement: To understand how customers use the Site and improve product selection, navigation, and shopping experiences, where analytics tools are enabled.
• Legal compliance: To comply with applicable laws, regulations, legal processes, and legitimate requests from authorities, and to establish, exercise, or defend legal claims.

We will not use personal information for purposes that are incompatible with the purposes disclosed here unless permitted or required by applicable law or we obtain any consent that may be required.

4. Cookies and Similar Technologies

Our Site may use cookies, pixels, tags, and similar technologies to operate the shopping experience and checkout, remember preferences, maintain security, measure Site performance, and support analytics or advertising where enabled.

Some technologies are necessary for the Site to function. Others may depend on your privacy settings, location, consent, and the apps or integrations active on the Site.

You can manage available cookie and privacy choices through the Site’s privacy controls, where provided, and through your browser settings. Blocking certain cookies may affect shopping cart, checkout, account, or other Site functionality.

For general information about Shopify’s use of cookies on merchant storefronts, visit:
https://www.shopify.com/legal/cookies

The cookies and technologies used may change as the Site and its integrations change. Our actual use of third-party analytics and advertising technologies is determined by the services enabled on the Site.

5. How We Share Personal Information

We may disclose personal information to the following categories of recipients when reasonably necessary for the purposes described in this Policy:

• Shopify and e-commerce providers: To host and operate our online store, manage checkout, and support store functionality.
• Payment providers: To process payments, refunds, and related transactions.
• Shipping and fulfillment providers: To deliver orders, provide tracking, and manage delivery-related issues.
• Customer service and business software providers: To manage customer inquiries, records, and business operations.
• Analytics and advertising providers: Where enabled, to measure Site activity, understand marketing performance, or deliver and measure advertising.
• Professional advisers and insurers: Where reasonably necessary for business, legal, accounting, insurance, or risk-management purposes.
• Government authorities and other parties: When required by law, legal process, or a valid request, or when necessary to protect rights, safety, property, or the security of our business and customers.
• Business transaction participants: In connection with a proposed or completed merger, acquisition, financing, reorganization, or sale of all or part of our business, subject to applicable law.

We do not authorize service providers to use personal information received from us for purposes prohibited by our agreements or applicable law.

Shopify provides information about its own privacy practices here:
https://www.shopify.com/legal/privacy

6. Advertising and Analytics

We may use analytics and advertising services, including tools provided by Shopify or third parties, if those services are enabled on the Site. These services may use cookies or similar technologies to measure activity, evaluate marketing performance, or show relevant advertisements.

The providers involved and the information shared depend on the tools and integrations actually in use. Where required by law, we will provide appropriate notices and choices regarding targeted advertising or the sharing of personal information for advertising purposes.

You can review available privacy controls on our Site and use any opt-out options provided by the relevant advertising or analytics service. You can also manage certain cookies through your browser, although browser controls may not disable every form of data sharing.

For information about Google’s privacy practices, visit:
https://policies.google.com/privacy

This reference is provided for information only and does not mean that every Google service is enabled on our Site.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, including processing orders, providing customer support, maintaining business and accounting records, resolving disputes, preventing fraud, meeting legal obligations, and enforcing agreements.

Retention periods vary depending on the type of information, why it was collected, and applicable legal requirements. When information is no longer reasonably needed, we will delete it, destroy it, or take appropriate steps to de-identify it, subject to applicable law and legitimate recordkeeping requirements.

A request to delete information does not necessarily require us to delete records that we are legally permitted or required to retain.

8. Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. You should use care when sending information online and avoid sending sensitive payment details through ordinary email.

9. Your Privacy Rights and Choices

Depending on where you live and the laws that apply, you may have the right to:

• Request confirmation of whether we process personal information about you.
• Request access to or a copy of certain personal information.
• Request correction of inaccurate personal information.
• Request deletion of personal information, subject to applicable exceptions.
• Obtain certain personal information in a portable format.
• Opt out of certain processing for targeted advertising, sale of personal information, or profiling where applicable law provides that right.
• Withdraw consent where processing is based on consent.
• Appeal certain decisions we make about a privacy request, where applicable law provides an appeal right.
• Exercise applicable privacy rights without unlawful discrimination or retaliation.

To submit a request, email support@mykihome.com with the subject line “Privacy Request.” Please describe your request and provide enough information for us to understand and appropriately verify it. We may request additional information when reasonably necessary to verify your identity or authority to act on another person’s behalf.

We will respond within the period required by applicable law. Some requests may be limited or denied where an exception applies, such as when information must be retained to complete a transaction, meet legal obligations, detect security incidents, or establish or defend legal claims.

Where applicable law provides an appeal right, you may appeal a denied request by replying to our decision or emailing support@mykihome.com with the subject line “Privacy Request Appeal.” If we deny an appeal, we will provide information about any further complaint process required by applicable law.

10. Marketing Communications

You may opt out of promotional emails at any time by using the unsubscribe link in the email or contacting support@mykihome.com.

Even if you opt out of promotional communications, we may continue to send transactional or service-related messages, such as order confirmations, shipping updates, security notices, and responses to your inquiries.

11. Children's Privacy

The Site is intended for a general shopping audience and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 without legally required authorization.

If you believe a child has provided personal information to us in a manner that violates applicable law, contact support@mykihome.com. We will review the request and take appropriate action as required by law.

12. International Visitors and Data Transfers

Our business is based in the United States. Depending on the services used to operate the Site, personal information may be processed or stored in the United States or other countries where we or our service providers operate.

Privacy laws in those countries may differ from the laws where you live. Where applicable law requires safeguards for international transfers, the relevant parties are responsible for implementing those safeguards.

13. Third-Party Websites and Services

The Site may contain links to third-party websites, payment services, social media platforms, or other services. Those third parties have their own privacy policies and practices.

We are not responsible for the privacy, security, or content practices of third-party services that we do not control. We encourage you to review their policies before providing personal information directly to them.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, the Site, service providers, legal requirements, or other operational reasons.

When we make changes, we will update the “Last updated” date at the beginning of this Policy. Any additional notice required by applicable law will be provided as appropriate.

15. Complaints

If you have a concern about our handling of personal information, please contact us at support@mykihome.com so we can review it.

Depending on your location and applicable law, you may also have the right to submit a complaint to the relevant data protection or consumer protection authority.

Contact:
Kitchen Inventions LLC
support@mykihome.com
3875 Lincoln Ridge Drive Unit 103, McKinney, Texas 75071, United States